Coach To Coasters
Privacy Policy
1. Introduction
Coach To Coasters is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use and store your information when you book a trip or contact us.
2. Who We Are
Coach To Coasters is a UK-based organiser of hosted coach travel to theme parks. For any data protection enquiries, please contact Danny at: info@coachtocoasters.co.uk
3. What Information We Collect
When you book a trip or contact us, we may collect:
- Full name
- Email address
- Phone number
- Pickup location
- Payment details (processed securely via our payment provider)
We do not store or have access to your full card details.
4. How We Use Your Information
We use your information to:
- Confirm and manage your booking
- Contact you about trip details
- Provide important travel updates
- Process refunds where applicable
- Respond to enquiries
We will not use your information for unrelated marketing without your consent.
5. Payment Processing
Payments are processed securely via our third-party payment provider (e.g. Stripe/Wix Payments). We do not store your full payment card details. Please refer to the payment provider’s own privacy policy for details of how they handle your data.
6. Data Sharing
We do not sell, rent or trade your personal information. Your information may only be shared where necessary for:
- Managing your booking
- Legal compliance
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil bookings
- Meet legal or accounting obligations
After this period, your data will be securely deleted.
8. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain types of processing
To exercise these rights, please contact us via email.
9. Cookies
Our website may use cookies to improve user experience and website functionality. You can manage cookie preferences through your browser settings.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.